Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Hawes | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Hawes is a GPhC registered online pharmacy weight loss clinic serving patients in Hawes, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are the data controller responsible for your personal information. As a regulated pharmacy, we are legally and ethically obligated to maintain the confidentiality and security of all patient data we hold. Our GPhC registration number is 9012511.

2. Data We Collect

To provide safe and effective pharmacy and weight loss services, we may collect the following information:

Personal identifiers: Full name, date of birth, home address, email address, and phone number
Health information: Medical history, current medications, weight, BMI, and other clinical details relevant to your treatment
Payment information: Billing details processed securely through our payment provider
Technical data: IP address, browser type, and website usage data collected automatically when you visit our site
Communication records: Records of consultations, messages, and correspondence with our pharmacy team

3. How We Use Your Data

We use your personal and health data for the following purposes:

To assess your suitability for weight loss treatments and provide clinical consultations
To dispense and deliver your medication â€” we aim to dispatch within 1 working day of pharmacist approval
To maintain accurate and up-to-date medical records as required by pharmacy regulations
To communicate with you about your treatment, orders, and any clinical concerns
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To improve our services and ensure patient safety

Our lawful basis for processing health data is Article 9(2)(h) of the UK GDPR, which permits processing necessary for the provision of healthcare. For general personal data, our lawful basis is the performance of a contract and legitimate interests.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies we use include:

Essential cookies: Required for the website to function correctly, including secure login sessions
Analytics cookies: Help us understand site traffic and usage patterns to improve our services
Preference cookies: Remember your settings and choices for future visits

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of our website.

5. Third Party Sharing

We do not sell your personal data to any third party. We may share your information only in the following limited circumstances:

Healthcare providers: With your GP or other relevant clinicians where required for your safety or continuity of care
Delivery partners: Limited personal details shared with our courier service solely to facilitate medication delivery
Payment processors: Billing data is handled securely by our authorised payment provider
Regulatory bodies: Where we are legally required to share information with the GPhC, NHS, or law enforcement authorities

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidance. After this period, data is securely deleted or anonymised. Payment records are retained only for as long as legally required.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is stored securely and access is restricted to authorised pharmacy staff only.

8. Contact Us

If you have any questions about this privacy policy, wish to access your personal data, or have a concern about how your data is handled, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Hawes
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

If you are unhappy with how your complaint is handled, you have the right to escalate your concern to the relevant data protection authority in the United Kingdom.